Who are they?
The Support Role refers to colleagues who work in an office environment, but do not have team leadership responsibility. It’s important to note that they shouldn’t just be thought of as admin roles, however. They are experts in what they do.
What does ‘for a sustainable future’ mean for them?
The motivations of non-management do vary from employee to employee. Some have aspirations to move into leadership roles, while others are happy to remain in supporting roles In both cases, however, they want to be taken seriously and treated fairly. They take great pride when they feel like their contribution is making a difference to the success of a project and the organisation. They want to make the most of their time at work and at home.
Primary
- You will use your skills to help your team deliver solutions that positively impact society
- You will have the respect of colleagues and management, and be trusted to take ownership for your work
Secondary
- We are an organisation that strives for continuous improvement, so if you want to progress you will find we offer you the training and opportunities
- We value your work/life balance, and – where possible – encourage and help you to make the most of both
Key messages
Our messages to The Support Role should be dependent on where in the organisation they work, but emphasise Purposeful Work, Mutual Respect and Collaborative Environment should be emphasised.